Last updated: 20 August 2026
The Library screen says what happened on that card. If "Retry" is shown you can tap it — a failed lecture is not counted against your quota, the credit is returned. If the source had almost no text in it, no lecture can be made; upload a fuller source instead of retrying.
Only completed lectures count. Anything that failed, that you cancelled, or that had too little content is refunded, usually within a few minutes. If it still does not add up, write to us.
Use Profile → "Restore purchases". Make sure you are signed in with the same Apple Account. If it persists, write to us.
On iPhone: Settings → your Apple Account → Subscriptions → Lectio → Cancel. Cancel at least 24 hours before the period ends. Deleting your account in the app does not cancel the subscription — cancel with Apple first.
Profile → Account → Delete account. This removes your lectures, your progress and your stored data, and cannot be undone. Cancel any subscription with Apple first.
If the recording is very short, or the speech is hard to make out, no text can be extracted. Try recording closer to the speaker in a quieter room.
Lectures are AI-generated and can contain errors. If you spot something wrong, send the lecture's name and which chapter it was in — that feedback is what we use to improve quality.